Tenant FAQs

How much deposit will I have to pay?

The deposit is typically the equivalent of one month’s rent plus £100.

When can I view?

We usually need 24 hours’ notice to arrange viewings in the properties which are already occupied. If the property is vacant, you may be able to view sooner.

How quickly can I move in?

The process from viewing to check in takes seven to ten days on average.

What references will I need?

We will undertake “Right to Rent” checks, a credit search, an employment/accountants reference to verify your income and a current landlords reference (if applicable).

How do I know if I qualify?

You must have clear credit, be able to provide a good Landlords reference (if you are currently renting), have a UK bank account and be in receipt of an annual household income of 30 times the monthly rent.

What happens if I fail referencing?

This will depend on the reason for the fail. However, in many cases you can look at the option of paying a lump sum of six month’s rent in advance, or proceeding with a guarantor.

Who can be a guarantor?

Anyone can be your guarantor provided they can satisfy the referencing criteria. Your guarantor will need to sign an agreement and will be legally bound by all terms contained therein.

How do I reserve a property?

If you see a property you like, don't delay – submit your online application immediately. You will need to return the application form along with photo ID and proof of your current address. Once your application is agreed by your landlord we will contact you for the reference fee.

What if there is more than one application for the property?

If more than one application is received on the same day, it will be up to the landlord to advise us which application they wish to proceed with.

Can I have pets?

Some Landlords will be happy to accept pets, but we will ask for a larger deposit and an agreement that carpets will be professionally cleaned at the end of the tenancy.

More Information


The Mint Homes Process

Being an online only agency, our letting process may be a little different than what you are used to. Find out more about our application process.

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