Complaints Procedure

We are members of the UK Association of Letting Agents (UKALA) and aim to provide the very best standards of service by following the UKALA Code of Practice. This is available to view on However, if you believe that that we have not given you satisfactory service, please contact:

Krysia Carmichael, Senior Manager at You must be specific about what your complaint is about.

For more information please download our complaints procedure.